Luvalot Australia

Contact Us

Our Melbourne and Sydney teams are here to help — for production enquiries, wholesale applications, or general questions.

Melbourne

Address
111–115 Langridge Street
Collingwood VIC 3066
HoursMonday: 9:00am to 5:30pm (AEST)
Tuesday - Thursday: 9:00am to 5:15pm (AEST)
Friday: 9:00am to 5:30pm (AEST)

Sydney

Address
88 Kippax Street
Surry Hills NSW 2010
HoursMonday: 9:00am to 5:30pm (AEST)
Tuesday - Thursday: 9:00am to 5:15pm (AEST)
Friday: 9:00am to 5:30pm (AEST)span>
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How can we
help you?

Fill in the form and we'll get back to you within one business day. For urgent matters, please call us directly.

We aim to respond within one business day. For urgent enquiries, please call us directly.

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FAQ

Frequently Asked Questions

Who can purchase from Luvalot Clothing?+

We currently supply products exclusively to wholesale customers, retailers, and approved business accounts.

What fashion categories do you offer?+

We offer a wide range of women's fashion, including dresses, tops, skirts, shorts, pants, outerwear, knitwear, and accessories.

How do I open a wholesale account?+

You can apply for a wholesale account by completing our registration form or by emailing our team with your business details, including your company name and relevant business documentation.

Sydney Branch: info.sydney@luvalotclothing.com.au
Melbourne Branch: info.melbourne@luvalotclothing.com.au

What are your minimum order quantities (MOQ)? +

For Retail Orders:

We offer garment packs in the following size ratios:

• Sizes 6–12: 7 pieces per pack (Ratio: 1-3-2-1 or 2-2-2-1)
• Sizes 6–14: 7 pieces per pack (Ratio: 1-2-2-1-1)

For Production Orders:
• General MOQ: 100 pieces per Color
• Minimum 2 Colors per style

Please contact our sales team for specific MOQ requirements for the products you are interested in.

What payment methods do you accept?+

We accept:
• Bank transfers
• Credit cards
• Other approved payment methods
Please note that we do not accept American Express (Amex) payments.

How long does order processing take? +

Order processing typically takes 1–2 business days. Delivery times may vary depending on the destination and shipping method selected.
We only dispatch orders once full payment has been received and cleared.

Delivery and Tracking?+

For domestic orders, we use Direct Freight services.
For international orders, we ship via Australia Post or DHL.
Freight charges will be provided and confirmed before dispatch. Delivery times may vary depending on the destination and shipping method selected. Once your order has been dispatched, you will receive a tracking number via email.

Do you offer private label or custom branding services?+

Yes, private-label and custom branding services may be available for qualifying orders. Please contact our team to discuss your requirements.

Can I request product samples?+

Yes, samples may be available for selected products for production order only. Sample fees and shipping charges may apply. Please contact us directly for more information.

Can I reserve stock for future delivery?+

Depending on availability and order volume, stock reservations or pre-orders may be offered.

What is your return policy?+

Please refer to the Terms of Trade for full details regarding returns, refunds, and applicable conditions.

How can I contact your team?+

For wholesale enquiries, product information, and account assistance, please contact:

Sydney Branch: 88 Kippax St,Surry Hills,NSW,2010
E: info.sydney@luvalotclothing.com.au
T: +61 2 9280 2241

Melbourne Branch: 111-115 Langridge St, Collingwood, VIC, 3066
E: info.melbourne@luvalotclothing.com.au
T: +61 3 9078 3940

"We're always happy to talk — whether
you're a brand, a retailer,
or simply curious about what we do."

— Luvalot, Melbourne